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- Shipping fees are based on the destination, size and weight of
your item(s) and include a small fee for insuring the full value of
your item(s) against possible theft or damage while in transit.
- You can calculate your estimated standard shipping fee for any
product by clicking on the 'Calculate Shipping' link on our product
list and product detail pages. If you’re logged in and have
previously placed an order with us, your zip code will be saved. If
you are not logged in, just enter your zip code or country to get a
shipping cost estimate. (You will have the option to upgrade your
shipping to a different service during the checkout process.) The
shipping calculator is available in the Shopping Cart as well so
that you can calculate the standard shipping costs for your full
order before you begin checking out. If you select a different
shipping method during checkout your actual shipping cost may be
We work with multiple carriers to offer you different shipping
options. UPS is our preferred carrier, but you may also choose FedEx
or US Mail.
- A signature is required upon delivery. Packages can not be
rerouted or picked up from FedEx. Please make sure that someone will
be at the shipping destination to receive the package and sign for
- If you have a FedEx account you can enter your account number on
our Shipping Method page during Checkout and you will not be charged
any shipping fees by Kenon. (Only available in the U.S.)
US Postal Service
- USPS can ship packages to PO Boxes. A signature is not required
upon delivery. Packages cannot be rerouted or picked up. Delivery
times vary by destination, and is not guaranteed. Tracking of
packages have some limitations.
We ship to:
- Any residential address
- Your place of business
- APO addresses
- US territories and possessions
We do not ship to hotels, motels, resorts, PMB, FedEx or UPS
We ship to:
- Your home address
- Any US address
- We do not ship to your place of hotels, motels, or resorts.
- We do not ship to Iran, Sudan, Cuba, Syria, or North Korea.
- For shipments to Russia, the maximum order value (including
shipping charges) is 5000 Roubles per shipment. For Moscow, Nizhniy
Novgorod, Krasnodar, Stavropol, St. Petersburg, and Vladivostok the
maximum order value (including shipping charges) is 50,000 Roubles
- We reserve the right to block certain products from being
shipped outside of the US, based on manufacturer restrictions.
- You can save and edit your shipping and billing address in the
My Account section.
- USPS First Class mail will be take around 7-30 business days, we
not guarantee the delivery date.
- If your order is being shipped from us to a US shipping address,
you will get an expected delivery date for each
shipping option during checkout. These dates are based on carrier
shipping practices, destination and the items you order. (Expected
delivery dates are estimates. Orders can be delayed due to
verification or time of order being placed. Items that are not
regularly stocked cannot be held to the expected delivery dates.)
- Orders may be delivered in separate shipments.
- Order cutoff times for 1-Day and 2-Day Shipping Options are:
Monday - Thursday: 2:00pm PST
Friday: 10:30am PST
- The tracking number you receive from us in an Order Status email
during the daytime may not be updated on the carriers website until
that evening. You may also track your order on our website (login
- Kenon generally packs orders Monday - Friday. However, orders
packed by Kenon on Sundays or Legal Holidays are not shipped until
the following day. If you receive an email from us on a Sunday or
Legal Holiday indicating that your order has shipped, please be
aware that it will ship the next day.
- Business days are defined as Monday through Friday, except
- Please note: All orders are subject to approval by our
verification department. We will notify you email should your order