EASYLAP USB Digital Lap Timing System Receiver Module

I purchased EasyLAP system with 5 transponders the orange ones the whole system is shit. Noting works the directions are very poor. There is two plugs on this unit they don't which to plug in and only give you cable in one plug. You download the software which has no directions on how to use it. My IT friend used 4 hours trying to figure it out could not do it.